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Terms and Conditions

Effective Date: October 8, 2025

Welcome to Founders Tree Co. By using our website or scheduling services with us, you agree to the following Terms and Conditions. Please read them carefully. These terms govern your use of our website and your relationship with Founders Tree Co. as a service provider.

1. Services Offered

Founders Tree Co. provides professional tree care services, including:

  • Tree removal

  • Tree trimming and pruning

  • Stump grinding

  • Emergency tree services

  • Land and lot clearing

All services are subject to availability, weather conditions, and property access. Service agreements will be provided in writing before work begins and must be accepted by the client.

2. Estimates and Payments

  • Estimates are free and provided in writing based on an initial site assessment.

  • Once approved, payment terms will be outlined in the service agreement.

  • Unless otherwise agreed, payment is due upon completion of the work.

  • We accept cash, check, and other forms of payment as noted in your agreement.

  • Additional charges may apply for unforeseen issues not visible during the initial inspection (e.g., hidden utility conflicts, decay, or underground obstacles).

3. Property Access and Customer Responsibilities

By agreeing to our services, you confirm that:

  • You are the legal property owner or have the authority to request work.

  • We will have access to the property on scheduled service days.

  • You have disclosed any underground utilities, septic systems, or known hazards.

  • Pets and children will be kept safely away from work areas during service.

4. Safety and Liability

  • We are fully licensed and insured, including general liability and worker’s compensation coverage.

  • While we take every precaution to protect your property, Founders Tree Co. is not responsible for pre-existing damage, poorly marked utilities, or incidents caused by factors outside our control (e.g., sudden storms, unstable ground, etc.).

  • Any accidental damage will be documented and handled in accordance with our insurance policy.

5. Cancellation & Rescheduling

  • If you need to reschedule or cancel, please notify us at least 24 hours in advance.

  • Emergency weather events or unsafe working conditions may require us to delay or reschedule services. We’ll notify you as soon as possible and reschedule promptly.

6. Website Use

When using our website, you agree to:

  • Provide accurate information when filling out forms

  • Not use our site for illegal or unauthorized purposes

  • Not attempt to hack, interfere with, or misuse our content or systems

We reserve the right to restrict access to our site or services if any misuse is detected.

7. Intellectual Property

All content on our website — including text, images, logos, and branding — is the property of Founders Tree Co. and may not be copied, reproduced, or redistributed without our written permission.

8. Limitation of Liability

Founders Tree Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. Our total liability for any claim relating to our services is limited to the amount paid for those services.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of North Carolina. Any disputes shall be resolved in the appropriate courts located within Mecklenburg or Iredell County.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. The latest version will always be posted on our website. Continued use of our services or website after changes are made constitutes your acceptance of the new terms.

11. Contact Us

If you have questions about these Terms and Conditions or need clarification, please reach out to us:

Founders Tree Co.
📞 (704) 999-6612
✉️ founders.treeco@gmail.com
📍 Serving Lake Norman and surrounding areas